Privacy Policy
This page explains how CBC Travel handles personal information when you make a booking request or contact us.
CBC Travel collects the information needed to respond to booking requests and enquiries. This may include your name, phone number, email address, pickup and drop-off locations, journey date and time, passenger details, vehicle preference and notes you choose to provide.
We use this information to respond to your enquiry, confirm availability, provide a journey quote, manage bookings, contact you about your journey and maintain basic business records.
Booking details are stored in the website admin area and may also be sent by email to the booking team. Admin users can view, update and export booking data where needed to manage the service.
We only keep booking information for as long as needed for operational and record-keeping purposes. The website automatically removes older past bookings according to the configured retention period while keeping current and future bookings.
We do not sell your personal information. We only share information where needed to provide the journey, manage the website/email service, comply with legal obligations or protect our business.
You can contact CBC Travel using the details on the Contact page if you want to ask about your personal information, request correction or deletion, or raise a privacy concern.